Returns Policy

Your satisfaction means the world to us. That said, for hygiene reasons:

• We’re unable to accept returns on pierced earrings if the packaging has been opened.
• If the earrings are unworn and sealed, you’re welcome to return them within 14 days of delivery.
• If your item is faulty or not as described, we’ll always offer a refund, replacement, or repair—even if the packaging has been opened.
• Personalised or custom items are non-returnable unless damaged.

If you're unsure, feel free to reach out—we’re happy to help and will always do our best to make things right.